Privacy Policy

This Privacy Policy explains how Jelly Donkey processes personal data when you use jellydonkeyinsect.autos and related services. It applies to visitors, registered users, and business contacts who interact with our economic training content and related site functions.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

01 · Collection

Data We Collect

We may collect identifiers and contact details, account and training profile information, payment or billing details where relevant, course and purchase records, communications sent to us, device and usage data, and other information submitted through forms or support requests. We also process technical data that helps us operate the site, maintain security, and understand how content is used.

The categories collected depend on how a visitor uses the site and related services.

02 · Sources

How We Collect Data

We collect personal data directly from you when you create an account, register for training, make an enquiry, complete a form, or communicate with us. We also receive data from your browser or device, from cookies and similar technologies, and from third parties that support payment processing, analytics, hosting, or other operational functions.

Information may come from users, automated systems, and service providers involved in site operation.

03 · Cookies

Types of Cookies

The site may use session cookies, which expire when you close your browser, and persistent cookies, which remain for a set period. These cookies may support core site functions, remember preferences, measure traffic, and help us understand which pages are used most often. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

We use a limited set of cookies for operation, preferences, and basic analytics.

04 · Controls

Cookie Controls

You can usually block or delete cookies through your browser settings, and some browsers allow you to manage preferences for specific sites. If you disable certain cookies, parts of the site may not function as intended. Where the site presents a cookie notice or preference tool, your selections will apply to the extent supported by that tool.

Browser settings and cookie tools can be used to limit non-essential cookies.

Your Rights

Subject to legal limits, you may request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where we are not required to keep the data. In some cases, you may also ask us to restrict use of your information or to provide clarification about how it is handled.

Available rights may vary depending on the nature of the data and the applicable law.

Making a Request

Requests should describe the information or action sought with enough detail for us to review it properly. We may ask for additional information to confirm identity or to locate the relevant records. If a request cannot be fully granted, we will explain the main reason where appropriate.

We may need to verify identity before acting on a request.

Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support legitimate business administration. When data is no longer required, we delete it, anonymise it, or restrict it so that it is no longer actively used, subject to any retention duty that applies.

Records are kept only for as long as they are needed for the stated purpose or a legal requirement.

Policy Changes

If we make a material change, we will take reasonable steps to draw attention to the update, such as posting the revised policy on the site or using another suitable notice method. The date of the latest revision should be checked before relying on the policy.

We review this policy from time to time and keep the current version available on the site.

Purpose of use

How We Use Data

Personal data is used to provide training content and related services, manage accounts and registrations, process transactions, respond to enquiries, send service messages, maintain security, improve site performance, analyse usage trends, and meet legal or accounting obligations. Where required, we may also use data to enforce our terms or protect against fraud and misuse.

We use personal data only for operational, administrative, and compliance purposes connected to the site.

Third-party sharing

Service Providers

We may share personal data with hosting providers, analytics services, payment processors, communication tools, and other vendors that help us run the site and deliver training services. These parties act on our instructions where applicable and are expected to use the data only for the agreed operational purpose.

Service providers receive only the information needed to perform their functions.

Legal grounds

Legal Disclosure

We may share personal data where disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, respond to lawful requests, or support investigations involving fraud, security, or misuse of the site. We limit such disclosures to what is reasonably necessary in the circumstances.

Disclosure may be required to comply with law, court process, or lawful requests from authorities.

Contact Details

Email contact

[email protected]

Telephone contact

+27 73 805 8608

Postal address

6 Rushbrook Rd, Moseley Park, Pinetown, 3610

Privacy enquiries